What is a Log Book Service?
Log book services include the manufacturer required maintenance. This is a bare minimum standard for ongoing use.
Why do I need a log book service?
The manufacturer advises parts and lubricants that must be changed.
What happens if I miss a Service?
You need to tell us at Temby Auto Service. In nearly all cases the car can be brought back to a safe standard .
Do you have Loan cars and how much do they cost?
Yes, at Temby Auto Service we have loan cars available at no cost to you. All you need to do is replenish the fuel you've used before you return it to us.
Will I lose my New Car Warranty if I don't go back to the dealer?
There is no chance that you can loose your new car warranty when you come to Temby Auto Service we are fully qualified to service new vehicles. We have more information on this for you in our article. Please click here.
I have lost my Log Book, do I need it?
Your log book is not a guarantee that your car is in great shape, however it is very important. The service record that your log book becomes gives our mechanics the full background on the vehicle and if you sell, the next owner will have a record. It’s basically a simple history book of the cars maintenance life .
Do you provide Digital reports for the work you have done? or a digital report of what's wrong with my car?
Temby Auto Service provide you with comprehensive history of all work done and notes of any pending work requirements. You can add this to your cars log book for future reference. We provide video and digital reports easy to understand so you know what’s wrong. We keep all records of your car servicing and repairs on our system.
How long will the service take?
Temby Auto Service will service your car in a time frame pre organized to suit you .
How much will my service cost?
Temby Auto Service is committed to transparency at all times . You will be in command of your spend . The cost of service and maintenance is in your control.
How can I pay for my Service?
Temby Auto Service have all the common credit facilities.
When are you Open?
We are open at 8.00am Monday through Friday, closing at 5.00 pm each day. Weekends by arrangement only.
What is the earliest time I can bring my car in?
You can leave your car anytime day or night . Contact us for how to safely leave your car at our Eltham workshop.
Can I drop off or pick up my car after hours?
Yes, you can drop off or pick up your car, any time 24/7. Confirm this when you book.
Is there a secure key drop off box after hours?
Yes, Temby Auto Service have a secure key box to leave the car key or fob . Ask us when you book in your next service.
Can you pick up my car from home?
By prior arrangement, we can collect your car and deliver it back to you.
Can you drop me home when I deliver my car for servicing or repair?
Yes we can drop you home. Temby Auto Service call driving you home 'chat time'. No problems
What happens if something is not right after my car service?
Our policy is to ensure that the best of quality in workmanship and post work testing by separate mechanics is complete before you get your car. In the event that you are not completely satisfied, we will ensure every effort is made to address issues as a priority and that you are kept informed. You have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.
Will you give me reminders when my next sercive is due?
Temby Auto Service generate digital reminders when your car is next due for service.
Can my car be serviced at the same time it is repaired?
Absolutely… no time is better to service the car than when we are already working on it.
How do I book in a Service?
Booking is made easy. Call us on 03 9439 7574 and you will always speak with a qualified mechanic or book online using the form below.
How often should I really service my car?
Most log books say once a year or 10,000 kilometres. Older cars or cars with more that 100,00 kilometres on the clock, we recommend 7,000 kilometres or 8 months . Cars used for short distance driving, should be serviced at 5,000 kilometres intervals.
I don't drive much, do I still need a service?
Yes you do, at least every 12 months to keep you safe on the road.
Can you fix other things while my car is being serviced?
We can fix anything to do with cars. We will fix it if you say fix it.
Can you wash my car?
We love to give you back a clean healthy car after every service or repair, it just our way.
What type of oils and parts do you use?
Only the best quality lubricants and parts will be used at Tembyland Auto
Do you check my brakes during a service?
Every car that comes into ourEltham workshop has its brakes tested.
Temby Auto Service are experts in the service, maintenance and care of European and luxury vehicles such as Audi, BMW, Mercedes, Skoda, Volvo, VW (Volkswagen) and can undertake a 150 point vehicle inspection of your car. We are also Four wheel Drive Specialists and offer a Nationwide Warranty on all work performed...
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Temby Auto Service have the knowledge and expertise to provide service, repairs and diagnostics on all European and Luxury vehicles right here in our Eltham car service centre…
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As a Repco Authorised Service centre, we use quality parts and lubricants and employ state of the art diagnostic equipment and repair methods.
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